F A Q

Questions?

1) What program do I use to access my email?

2) What about my existing Email?

3) How reliable is Route 66 email?

4) Am I dealing with a local company or someone far away?

5) Is there technical help if we need it?

6) Are there any limitations?

........................................................................................................................................................................................

Answers...

1) What program do I use to access my email?


You can use our customized WEB based email by logging in on the home page. This WEB page is available on any computer, ( at home, at the office or at school), with no special configurations. You can also use any other email program such as Microsoft Outlook.

2) What about my existing Email?


You can still use your existing email. You can use both. You can even have your Route 66 email address forwarded to your existing email account where you can check your email in just one place.

3) How reliable is Route 66 email?


Our email servers are located in three redundant locations across the United States. These servers are part of a Nationwide Network of servicers hosting millions of email addresses. In the past 7 years there has only been two thirty minute intervals of down time. No email was lost. The servers are the latest technology and software. They are maintained by a 24 hour a day staff, 365 days per year.



4) Am I dealing with a local company or someone far away?


You will be dealing with the owner of PenTech Computer Services Inc., or one of the staff. We are located in St. Louis, Mo., (approximately 2 miles from Route 66). From St. Louis we have full remote control of our mail servers located in other areas of the U.S.

5) Is there technical help if we need it?


Yes, We are glad to help via email and by phone as needed. Email works the best. Please realize we have to sleep sometime. If you have a question late in the evening we will get back to you as soon as possible. We do not attempt to troubleshoot your computer problems but we will direct you in the right direction to get your email working.


6) Are there any limitations?


Yes. Anything illegal will not be allowed. Also your email account is not designed for mass mailings. There is a 200 limit on group emails. (199 plus 199 emails is not allowed either. Our computers can count).


Any additional questions please email to: info@usroute66.net







Web presence designed by WebXtras, LLC ©2015. All rights reserved.